Privacy Policy

Introduction

GénieDem SAS is committed to protecting the privacy of users of its website. This policy describes the data collected, its use and your rights.

Data Collected

We collect the following data: identification information (name, email, phone), departure and arrival addresses, browsing data (cookies, IP address), and moving preferences.

Use of Data

Your data is used to: provide our connection services, personalize your experience, send you marketing communications (with your consent), improve our services and ensure the security of the website.

Data Sharing

Your data may be shared with: partner movers (only information necessary for the service), our technical subcontractors, and competent authorities if required by law.

Retention Period

Your data is kept for 3 years after your last interaction with our services. Billing data is kept for 10 years in accordance with legal obligations.

Your Rights

In accordance with GDPR, you have the right to access, rectify, delete, transfer and object to the processing of your data. To exercise these rights, contact us at: privacy@geniedem.com

Cookies

The website uses essential cookies for operation and analytical cookies (with your consent). You can manage your preferences via the cookie banner or your browser settings.

Security

We implement appropriate technical and organizational measures to protect your data: SSL encryption, secure storage, restricted access to data.

DPO Contact

For any questions regarding your personal data, you can contact our Data Protection Officer at: dpo@geniedem.com